Terms and Conditions

Payment

Payment is to be received within 30 days of receipt of invoice. At present payment needs to be made by cheque or BACS.

Late Payment

Where the customer fails to comply with these terms and conditions Brookfield Training & Treatments hold the right to charge interest and any additional costs incurred with finance relating to payments overdue.

Certificates for training courses will not be issued until payment has been received in full.

Cancellations

After you confirm a place we frequently refuse other bookings for that place. Therefore a month’s notice must be given without incurring any costs. Cancellations between that month & 14 days of the start of the course will incur a 50%  fee.

Cancellations made 14 working days or less from the start date of the training will incur the full cost of the training, including any expenses.

We endeavour always to run the courses as scheduled. However, on occasions and due to circumstances beyond our control we may have to change the venue, location or dates at any time and without prior notice from that published.

In these cases should you wish to cancel your booking we will of course make a full refund. We understand how frustrating this can be for you and will only do this when it is absolutely necessary, but reserve the right to do this.

In House training

The customer is responsible for providing a suitable training venue and any other associated costs such as travel, accommodation and refreshments for delegates attending the course.

Liability

Cancellation by BrookfieldTraining & Treatments: Liability for a course cancelled by Brookfield Training & Treatment  is limited to the provision of a further training course. Brookfield Training & Treatments are not liable for any consequential loss or costs associated with the cancellation of the training course.

Intellectual Property/Copyright

All intellectual property rights and copyrights on knowledge, concepts, and materials belong to and will remain the property of Brookfield Training & Treatments.

Administration

Where the customer fails to comply with these terms and conditions Brookfield Training & Treatments withhold the right to charge all costs incurred with the administration of related activities.